Get Solar Help, Inc. is a nonprofit that provides clear guidance and trusted contractor connections for homeowners with solar or battery questions. We welcome any homeowner seeking clarity and offer focused support for low income families, seniors, and veterans.

More families than ever rely on clean, dependable power to support their daily lives. It is one of the most positive changes happening in our country.
But as the solar industry continues to grow, some households still encounter moments when they need extra support.
Sometimes their installer is no longer available.
Sometimes an issue is unexpected or confusing
And sometimes they simply do not know who to call.
That is where Get Solar Help, Inc. comes in.
We are a nonprofit that provides clear guidance, trusted support, and community connections for anyone seeking help with a solar or battery system. And when a household is low income, a senior, or a veteran, we may also provide direct assistance during urgent energy interruptions.
When families are supported, contractors can focus on what they do best and communities stay safer and stronger.
“Together, we are building a nonprofit safety net that strengthens the entire clean energy ecosystem.”
Get Solar Help provides clear, trusted guidance so families can understand what is happening with their solar or battery system and what safe next steps look like.
We help homeowners make informed decisions while supporting the work and reputation of responsible solar professionals.
Our team offers direct assistance when questions arise, when something seems off, or when families need an unbiased explanation of what their system is telling them.

We help families interpret system notifications so they do not panic, ignore important issues, or make unsafe decisions.

We guide homeowners through wiring questions, equipment concerns, or unclear installation details so they feel confident moving forward.

We help families understand cost changes, utility policies, warranty language, and what realistic performance looks like.
Many households face real challenges when solar production drops, utility bills rise unexpectedly, or something in their system isn’t working as it should. For families on fixed or limited incomes, these moments can create strain quickly.
Together, we help families stay safe, informed, and supported when energy costs or solar issues create unexpected pressure.
Families in some areas can see large utility spikes when solar is not producing as expected. Many must make difficult choices about where to cut expenses.
A typical summer electric bill in some regions can climb quickly when air conditioning must run for long hours to keep homes safe and comfortable.
One in four homeowners on fixed budgets may feel financial pressure when unexpected energy costs appear, especially during extreme weather.

When something goes wrong with a solar or battery system, families can feel unsure where to turn. Parents work to keep their children safe, seniors rely on steady energy to remain in their homes, and veterans depend on clear information to make confident decisions. When systems become confusing or do not perform as expected, stress can build quickly.
Your involvement helps families stay secure and supported when uncertainty appears. Seniors remain safe at home, parents protect their children, and veterans receive guidance when they need it most. Solar contractors benefit as well, because informed homeowners are easier to assist and less likely to experience stressful setbacks.

Energy problems can interrupt daily routines in ways families do not expect. Bills may rise without clear explanation, systems may produce less than usual, or equipment may stop communicating properly. In these moments, many households simply need trustworthy guidance to understand what is happening and what to do next.
Your support helps families regain stability while they explore solutions with our guidance and the help of reputable solar professionals. Together, we make it easier for parents, seniors, and veterans to stay safe, informed, and confident during uncertain times.
When homeowners face unexpected system issues or confusing billing changes, your generosity makes clarity and stability possible. The stories below reflect common situations families experience and illustrate the type of support this mission aims to make available.

Maria’s system underproduced, leaving her with a $2,684 year-end true-up bill she was not expecting. She did not understand why it happened or how true-up billing worked. Our guidance helped her understand the cause, review her options, and create a safe, practical plan for moving forward.

David is a disabled veteran who believed solar alone would reduce his bills. Without a battery, his costs rose instead of falling, leaving him facing an $11,842 upgrade he did not fully understand. We helped him make sense of his situation, explained realistic options, and connected him with reputable professionals so he could move forward confidently.

Angela owns a small bakery. When her solar system failed, she was quoted up to $27,943 in repair and replacement costs. The estimate overwhelmed her, and she feared for her business. With our support, she received clear information, explored safer alternatives, and created a sustainable plan to protect both her system and her livelihood.
Your support helps families receive clear information and confident next steps while also strengthening the reputable solar professionals who serve them every day.

© Get Solar Help, Inc. All rights reserved.
Get Solar Help, Inc. is a nonprofit public charity recognized under Section 501(c)(3) of the Internal Revenue Code. EIN: 41-2742295.
Your support makes guidance and stability available to families who would otherwise face these challenges alone.
Get Solar Help, Inc. provides solar and energy stability assistance for households facing system questions, interruptions, unexpected energy costs, or uncertainty about where to turn for help. All contributions are tax deductible as allowed by law and help families stay informed and steady during energy-related challenges.
Get Solar Help, Inc. is in an early growth phase and is actively building partnerships and resources to expand support for families nationwide.
(415) 430-9898